We are sorry to hear that you're experiencing in-game issues with the game. We would like to help you. To do so, we need to collect some info information about your system and logs from your game. Below is short tutorial how to collect these data.
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To get system information you can check by entering Steam and in the left up corner you have tab "Help" in which you need to choose "System information, as on gif below:
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2. Game logs
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Windows
To get find the log file files on Windows open the File Explorer and paste the file path shown above into the location bar. Confirm it using the enter button.
You will find the output_log.txt there.
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Inside you should see the following files:
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If you don't have these three files (Player.log, Player-prev.log, and activity.log) please ensure that your game is up to date.
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macOS
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Warning: All games based on Unity game engine share the same log file. If you open another Unity game House Flipper's logs will be overwritten! |
To get the log file on Mac OS open Finder and from "Go" menu select "Go to Folder".
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Paste the path in the following window and click "Go".
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You'll find the Player.log there.
3. Please mail us
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